Discover how Revere goes beyond delivering control systems to become a trusted partner for OEMs. From technical expertise and speed to global support and brand integration, Revere helps OEMs achieve reliable, high-performing solutions that set their equipment apart.
For OEMs, reputation depends on more than just their products—it also hinges on the quality of their partnerships. To succeed, OEMs need specialized, high-quality, custom control systems that ensure their equipment operates reliably and meets end-user demands. That’s where Revere comes in.
Unlike end users, who typically seek full-scale automation across facilities, OEMs require control solutions tailored specifically to their equipment. These systems, often branded under the OEM’s name, are essential to building their reputation for reliable, high-performing products. At Revere, we offer OEMs more than technical solutions; we provide a true partnership. From design and programming to testing and ongoing support, we have become a dependable part of our OEM clients’ teams, dedicated to helping them meet the highest standards. Here, we offer an inside look at how we deliver lasting value and support to OEMs across industries.
Revere’s Relationship-Driven Approach
When it comes to OEMs, partnerships don’t happen overnight. For Revere, building trust with OEM clients is a long-term commitment—one that requires persistence, patience, and the follow-through to stay connected, even if there isn’t immediate business on the horizon. For example, Revere’s relationship with one water treatment equipment manufacturer began long before any project ever took shape.
Initially, this OEM preferred to keep its control systems in-house, handling everything internally. But when demand spiked, putting pressure on their internal capacity, they eventually turned to Revere. Our persistence and presence had earned us a place at the table when they needed support most. “With OEMs, it’s a bit like dating,” says one of our team members. “They’re careful about who they bring in. For us, persistence is everything—it’s about building trust over time and being there when they’re ready.”
A similar situation unfolded with an OEM in the environmental technology industry that we first connected with over a decade ago. Though they initially decided against working with an outside partner, they reconnected with Revere when they were ready to explore new options. This highlights our commitment to building relationships that eventually blossom into business opportunities—even if it takes years. This long-term engagement strategy reassures OEMs that Revere isn’t just a vendor, but a trusted partner they can rely on whether the time is right now or in the future.
Becoming Part of Your Team
For Revere, partnering with an OEM goes beyond delivering a control system—it’s about becoming an extension of the client’s team, fully invested in upholding and enhancing their brand’s integrity. Many OEMs value this “behind the scenes” approach, where Revere operates under the OEM’s branding to provide controls that appear as part of the OEM’s own offering. But Revere takes this concept even further, often integrating so thoroughly with clients’ operations that we’re viewed as part of their team.
One OEM client in the water treatment industry relies on Revere not only for our engineering expertise but also to uphold their brand’s reputation for quality. “We don’t just wear their hat—we put on their shirt, too,” says one of Revere’s engineering managers. “In many ways, we become them, because our job is to make their brand shine.” This level of integration requires a deep understanding of the OEM’s goals, culture, and day-to-day operations, something that can only be gained through the kind of day-in-day-out assimilation that Revere executes on.
Continuity is important, so Revere’s engineers often work with the same OEM clients for years, becoming keepers of institutional knowledge. As one team member notes, “I’ve worked with some of our OEM clients for over a decade. Their project managers sometimes even come to me for a quick reference as to how their equipment is controlled, because they know I’ll have the answers.” This stability not only strengthens trust but also reduces project risks for OEMs, who benefit from a knowledgeable partner dedicated to their ongoing success.
Speed, Accuracy, and Responsiveness
One reason OEMs choose Revere is our ability to operate at a pace that few others can replicate. We consistently provide fast, accurate quotes and deliver high-quality information in a fraction of the time it takes other companies. “Our ability to understand what our clients do and integrate into their processes is a major reason why we’re able to turn quotes around faster than anyone else,” explains one team member. “Other companies get slowed down because they don’t understand the applications or specifications as well, and they don’t have a dedicated team familiar with the client’s workflow. That’s where we stand out.”
By embedding ourselves into our OEM clients’ operations, Revere ensures that we interpret specifications accurately and deliver solutions that meet their exact needs—without delays. This responsiveness gives our clients confidence, knowing they’ll have the information they need to move forward quickly, efficiently, and with minimal risk.
Technical Expertise and Versatility
OEMs need partners who can handle stringent specifications and navigate complex system requirements, from control solutions to software, networking, and telemetry. At Revere, we pride ourselves on being an extremely well-rounded team, with engineers proficient in nearly every major PLC, PAC, and VFD system on the market, including Allen Bradley, MODICON, Emerson PAC, and others. This versatility enables us to meet our clients’ requirements seamlessly, offering flexibility that many OEM partners can’t provide.
For example, one OEM recently needed support for a PAC system outside their typical scope. Revere’s broad expertise allowed us to step in with confidence, delivering a solution that met their specifications. “Our familiarity with multiple control systems is one of the biggest value-adds we provide,” explains one team member. “When our clients face specifications that don’t align with what they’re used to, they know we can handle it.”
The Power of a Global Network
When an OEM project requires international support, Revere leverages a trusted network of global partners to deliver fast, cost-effective solutions. For example, a recent project for an OEM in Belgrade, Serbia, required immediate support to complete a petrochemical plant startup. Revere collaborated with a local partner who was already certified and familiar with the site, allowing us to bypass extensive travel and training costs. “By working with our regional partners, we saved our client over $15,000 and completed the project in days instead of weeks,” says one team member.
This global reach was also crucial for an industrial manufacturing OEM in Kazakhstan, where a modular plant installation required bilingual SCADA screens. Rather than relying on translations that could miss technical nuances, Revere partnered with a local firm to ensure the screens displayed accurately in both English and Russian. By maintaining strong relationships with partners around the world, Revere provides OEMs with access to localized expertise, helping them manage complex international projects with ease and confidence.
Industry Influence and Regulatory Guidance
Beyond our technical expertise, Revere’s active involvement in industry advocacy allows us to offer OEM clients an added layer of support, especially when navigating regulatory changes. Our participation in the Water and Wastewater Equipment Manufacturers Association (WWEMA) means we are often on the front lines of regulatory developments like the Build America Buy America Act (BABA) and PFAS standards. This involvement gives our clients early insights into how these changes may impact their operations, helping them stay compliant and ahead of the curve.
“We’re not just a technical partner; we’re also a resource to help our clients navigate the regulatory landscape,” explains one team member. “When new regulations emerge, we’re ready to help them adapt.” For OEMs in regulated sectors, this level of regulatory insight offers a strategic advantage, providing peace of mind that Revere is equipped to guide them through evolving compliance requirements.
The Revere Difference
At Revere, we know that effective partnerships are built on trust, adaptability, and a deep understanding of each client’s unique needs. By prioritizing long-term engagement, technical versatility, and market insights with a global approach to collaboration, we strive to be more than just a vendor to our OEMs. We aim to be that partner who’s there for the long haul, invested in our clients’ success as if it were our own—bringing peace of mind, proven results, and a commitment that goes well beyond the ordinary.
Key Takeaways for OEMs
- Trust and Reliability: Revere’s relationship-building approach reassures OEMs that they have a steady, reliable partner.
- Embedded Team Integration: Revere works as an extension of the OEM’s team, providing brand protection and continuity.
- Speed and Accuracy: Revere delivers fast, accurate quotes and high-quality information, ensuring clients can move forward confidently and without delays.
- Technical Versatility: Familiarity with multiple control systems makes Revere an adaptable partner in complex, regulated environments.
- Global Network: Revere’s global partnerships provide local expertise for global projects, saving time and costs.
- Regulatory Expertise: Revere’s industry involvement offers clients guidance on regulatory changes, adding an extra layer of support.